Shipping Policy

Claire & Matilda's Shipping Policy

At Claire & Matilda Sydney, we are committed to processing and shipping every order as quickly as possible. Here are the details of our shipping policy:

Order Processing Time

All orders are processed within 1–3 business days after your order is placed. Once your order has been processed, it will be prepared for shipment as quickly as possible.

Delivery Time

Average delivery time is 6–12 business days, depending on your location and the shipping method chosen. Please note that delays may occur due to external carriers (e.g., postal services), especially during busy periods.

Shipping Costs

Shipping fees are calculated at checkout and depend on the chosen shipping method and your location.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking link to follow your package in real time.

Delivery Issues

If you haven’t received your order within 12 business days or encounter any other delivery issues, please contact our customer service at info@claireandmatilda-sydney.com. We will be happy to assist you.

Thank you for choosing Claire & Matilda Sydney! We do everything we can to ensure your order arrives quickly and safely.